Technical documents are intended to instruct the reader about businesses, products and services. A clear and concise user guide or online help can save your business time and money if your customers consult it before contacting your help desk. A plain-English configuration manual will provide your employees with confidence in their ability to understand the material they need for their job, reducing supervision and increasing productivity.
Dawtek can translate complex ideas and processes into a form that’s understandable by audiences with varying levels of education and comprehension, including employees, end-users, developers, evaluators and customers. .
We will work with your software development teams in designing and developing effective functional and technical specifications. To any project we bring a focus on the needs of the audience and the tasks they perform.
Dawtek also works with your organisation to develop targeted documentation which meets your training outcomes. Users rely on training materials to give them the information they need to reliably get the most out of your technical investment.
Well-written technical communications portray a professional, consistent image to your customers, clients and staff.
Dawtek can help you with:
- Technical Manuals
- Functional Specifications
- Technical Specifications
- Configuration management policies and procedures
- Operations Manuals
- Internal / External Specifications
- System Test Plans / Test Cases
- Reference and Training Manuals
- Quick Reference Guides / Brochures
- System Administrator Guides
- User Guides
- Installation / Configuration Manuals
- Online Help Systems
- Instructor and Student Guides